Customer Service Representative

2 days ago


Hopkins, Minnesota, United States Morrie's Auto Group Full time

**Job Title:** Customer Service Representative

**About Morrie's Auto Group:** Morrie's Auto Group is a leading auto retailer in the Midwest, dedicated to providing exceptional customer experiences and fostering a culture of growth and innovation. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Morrie's Minnetonka Mazda.

**Job Description:

The Customer Service Representative plays a vital role in ensuring that customer transactions are processed efficiently and effectively. This includes answering phone calls, making appointments, and completing customer transactions.

Responsibilities:

  • Answer service phone calls and make appointments if necessary
  • Complete the customer transaction
  • Book out repair orders (customer, internal and warranty)
  • Assist advisors as needed
  • Print Cashier closing report
  • Count the Cashier drawer and make sure it matches the report
  • Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned)

**What You Offer:**
• Strong verbal and written communication skills
• Organized and detail oriented
• Ability to work in a fast-paced environment
• Have a valid state driver's license

**Estimated Salary:** $38,000 - $48,000 per year

**Benefits:*

  • Industry-leading 401(k) and Roth IRA programs with competitive company match
  • Full medical, dental, and vision coverage
  • PTO accrual starting at 2 weeks
  • Free life insurance and identity protection
  • AD&D, short- and long-term disability coverage, and voluntary life insurance
  • Flexible spending plans
  • Clean, well-maintained, multi-million-dollar work environments
  • Exciting opportunities for management advancement within the company


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