Customer Service Representative
2 days ago
**Job Title:** Customer Service Representative
**About Morrie's Auto Group:** Morrie's Auto Group is a leading auto retailer in the Midwest, dedicated to providing exceptional customer experiences and fostering a culture of growth and innovation. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Morrie's Minnetonka Mazda.
**Job Description:
The Customer Service Representative plays a vital role in ensuring that customer transactions are processed efficiently and effectively. This includes answering phone calls, making appointments, and completing customer transactions.
Responsibilities:
- Answer service phone calls and make appointments if necessary
- Complete the customer transaction
- Book out repair orders (customer, internal and warranty)
- Assist advisors as needed
- Print Cashier closing report
- Count the Cashier drawer and make sure it matches the report
- Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned)
**What You Offer:**
• Strong verbal and written communication skills
• Organized and detail oriented
• Ability to work in a fast-paced environment
• Have a valid state driver's license
**Estimated Salary:** $38,000 - $48,000 per year
**Benefits:*
- Industry-leading 401(k) and Roth IRA programs with competitive company match
- Full medical, dental, and vision coverage
- PTO accrual starting at 2 weeks
- Free life insurance and identity protection
- AD&D, short- and long-term disability coverage, and voluntary life insurance
- Flexible spending plans
- Clean, well-maintained, multi-million-dollar work environments
- Exciting opportunities for management advancement within the company
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