Senior Desktop Engineer

5 hours ago


Reston, Virginia, United States Franklin Fitch Full time
Job Title: Senior Application Engineer

We are seeking a highly skilled Senior Application Engineer to join our team at Franklin Fitch. As a key member of our IT department, you will be responsible for overseeing the firm's desktop infrastructure, ensuring seamless operation and optimal performance.

Key Responsibilities:
  • Manage and administer imaging servers across multiple office locations, including New York, DC, and London.
  • Manage the infrastructure of Citrix Virtual Apps and Desktop servers, including Broker servers, Provisioning servers, and Licensing servers.
  • Initiate and manage support tickets with vendors such as Microsoft, iManage, Litera, Adobe, and others as needed.
  • Administer and manage group policies for firm desktops and user accounts to ensure compliance and security.
  • Participate actively in third-party application patching initiatives and desktop vulnerability remediation efforts.
  • Develop, configure, and maintain the organization's desktop, laptop, and Citrix Virtual Apps and Desktops images to ensure consistency and efficiency.
  • Keep imaging server drivers updated for various desktop and laptop models to guarantee optimal performance.
Requirements:
  • 5 years' experience within law firms or professional services to facilitate understanding of industry-specific requirements.
  • Proficiency in Windows 10, 11, and server operating systems is essential.
  • Strong experience with Office 365 suite.
  • Expertise with iManage DeskSite, iManage Work 10, various Litera products, and Adobe Acrobat DC.
  • Finance: Elite 3E, Intapp (Time, Risk, Intake), Concur, Iridium reporting and analytics
  • Preference for experience with Configuration Manager's Cloud Management Gateway and Cloud Distribution Points.
  • Familiarity with Intune is preferred but not essential.
  • Essential experience with Ivanti Environment and Personalization Server.
  • Mandatory experience with various Citrix products and tools such as Studio, Director, Provisioning Servers, Virtual Desktop Agent, and Workspace App.
  • Necessary expertise in PowerShell scripting and command-line operations.
  • Preferred experience with Citrix Desktop as a Service (DaaS).

We offer a competitive salary up to $165,000 and require office presence 3 days a week in New Jersey.



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