Executive Director Assisted Living Leader

1 day ago


Eden Prairie, Minnesota, United States The Waters of Dillsboro-Ross Manor Full time
About The Waters of Dillsboro-Ross Manor

The Waters of Dillsboro-Ross Manor is a premier senior living community dedicated to providing exceptional care and services to our residents. We are seeking an experienced and compassionate Executive Director to lead our team and ensure the highest level of customer service and wellbeing for our residents and team members.

Job Summary

The Executive Director is responsible for planning, organizing, and directing the day-to-day business operations of the community. This includes budgeting and financial management, customer relations, concierge, food and beverage, active life, health and wellbeing, and environmental services. The successful candidate will have a strong leadership and management style, with a commitment to customer service and team member/resident wellbeing.

Key Responsibilities
  • Lead and implement a culture of wellbeing, teamwork, and respect for residents and team members
  • Hire, retain, and lead a team of health care, hospitality, and business team members
  • Work closely with corporate operations to develop and implement streamlined and consistent processes across the enterprise
  • Manage community budget, including labor standards and community level expenses, and understand and manage profit-loss statements
  • Ensure revenue and occupancy goals are achieved
  • Support the Director of Health and Wellbeing in financial, human resources, and customer service areas
  • Address escalated resident or guest complaints to ensure the highest level of customer service
Requirements
  • Currently licensed as an Assisted Living Director in the state of Minnesota, or ability to obtain required
  • Bachelor's degree in health care, hospitality services, finance, or related field preferred
  • Minimum of three years' of relevant experience in customer-oriented leadership
  • Previous experience in senior services preferred
What We Offer

The Waters of Dillsboro-Ross Manor offers a competitive compensation package, including a full array of benefits, company-paid Short and Long Term Disability, company-provided HSA contribution, and a generous PTO policy. We are an equal opportunity employer proudly committed to a diverse workforce and participate in E-Verify.



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