Payroll and Benefits Supervisor
2 months ago
Job Summary
The Department of Water Resources is seeking a highly skilled and experienced Staff Services Manager to join our team. As a key member of our payroll and benefits unit, you will be responsible for supervising, planning, organizing, and directing the day-to-day personnel, payroll, and benefit activities.
Key Responsibilities
- Supervise and train staff on the use and purpose of all personnel, payroll, and benefit related processes and documents.
- Provide technical and strategic guidance, leadership, direction, and mentoring to all staff.
- Assist in the development and implementation of an effective training program curriculum for payroll and benefit unit staff.
- Oversee the on-going maintenance and upgrades to the SAP HR Administration Modules.
- Assist in the oversight of Division of Human Resources configuration/reporting/testing, and ServiceHub Tickets to meet DWR business requirements.
- Interpret and apply governmental laws and rules concerning personnel transactions.
- Review staff's documents for accuracy and compliance.
- Monitor performance, identify gaps or deficiencies in knowledge or skill, and provide feedback to staff on performance.
- Participate in developing and/or updating policy and procedures.
- Work collaboratively with state control agencies and other governmental entities.
- Provide technical direction in the handling of sensitive personnel transaction issues.
- Answer inquiries from employees.
- Keep abreast of rules, regulations, departmental policies and procedures, and union contract changes related to personnel and payroll functions.
- Create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
- Demonstrate a positive attitude and a commitment to provide quality service that is accurate, timely, and exceeds our customers' expectations.
Requirements
- Ability to positively influence others.
- Lead by example.
- Plan and set priorities.
- Provide excellent customer service.
- Ability to build and maintain a productive motivated team.
- Support the Division of Human Resources, and the Department, and its mission.
- Provide alternative solutions to complex problems.
Working Conditions
This is a leadership position that requires regular and consistent attendance. Overtime may be required. Valid California driver's license as travel may be required to attend meetings, conferences, and training.
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