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Senior Administrative Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Senior Clerk to join our team at Montefiore Medical Center. As a Senior Clerk, you will be responsible for providing exceptional customer service to patients, families, and staff while performing a variety of administrative tasks.
Key Responsibilities- Greet patients and families, and perform arrival and check-out procedures in a timely and efficient manner.
- Notify physician support staff of patient arrivals and schedule follow-up appointments as needed.
- Collect co-pays, post charges, and reconcile patient accounts to ensure accuracy and completeness.
- Perform insurance verification and collect referrals or authorization numbers as required.
- Screen and respond to telephone inquiries in a professional and courteous manner.
- Document patient encounters, phone notes, and pharmacy information in a timely and accurate manner.
- Assist patients with scheduling transportation and provide necessary coverage to other Orthopaedic sites as needed.
- Process alerts and flags in C-EMR in a timely and efficient manner.
- High School Diploma or equivalent required.
- One year of clerical experience preferred.
- Excellent computer skills and ability to navigate multiple medical systems simultaneously.
- Knowledge of medical terminology and ability to operate automated office equipment.
- Superb customer relations skills and ability to interact effectively with patients, families, and staff.
This position requires flexibility and adaptability to meet the needs of the department and patients. The Senior Clerk will work in a fast-paced environment and must be able to prioritize tasks and manage multiple responsibilities simultaneously.
What We OfferMontefiore Medical Center offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal employment opportunity employer and welcome applications from diverse candidates.
