Field Service Technician

1 month ago

Alpharetta, United States REDWAVE Solutions US LLC Full time

Job Brief

Join our vibrant and family-oriented team in Atlanta, Georgia, as a Field Service Technician, full time and permanent. This role is crucial for maintaining the high level of customer satisfaction that our leading recycling solutions company is known for. You'll be an integral part of a team that values technical skills and a customer-first approach, providing essential services on a global scale. Enjoy a nurturing work environment with opportunities for personal and professional growth.


Key Responsibilities

·      Efficiently manage and execute all on-site technical tasks including installations, repairs, and maintenance as well as large scale installation projects involving advanced technologies in sorting machines such as Camera, Near Infrared or XRF.

·      Diagnose and resolve technical issues across various communication platforms (in person, online, or over the phone).

·      Generate timely and detailed service reports.

·      Collaborate with US-colleagues and HQ in Europe to diagnosing software and performance issues and share information to enhance organizational knowledge.

·      Periodically handle phone support hotline as needed, addressing customer inquiries promptly and effectively.

·      Understand and meet customer requirements, making suitable recommendations and building positive relationships.

·      Manage and organize spare parts inventory, ensuring optimal stock levels and conducting regular audits and reconciliations.


Requirements

·      Proven field service experience in industrial equipment or related field, ideally 5 years or longer and in field of sorting machines.

·      Advanced knowledge of electrical and electronic systems, including the ability to troubleshoot, test, repair, and service such equipment.

·      Excellent English communication skills, both verbal and written; bilingual abilities (e.g. Spanish) are beneficial.

·      Flexibility to work irregular shifts, including weekends and after hours on rare occasions.

·      Proficiency in reading electrical drawings and general computer literacy.

·      Technical degree or certification in a relevant field.

·      Based in Atlanta or willing to relocate to Atlanta, Georgia is ideal.

·      Main territory: North America, with occasional international assignments.

·      Travel requirement is on average 50% of workdays, up to 75% of workdays during peak periods with rare short notice travel for emergency calls.

·      IT skills including experience with Human-Machine Interfaces (HMI), proficiency in Windows operating systems, and ability to manage software installations and standard office applications like MS Office.


Why join us?

Join us in Atlanta, Georgia, and be part of a pioneering team dedicated to leading the future of the recycling industry. Here's why you should consider becoming a part of our family:

  • Global Reach, Local Impact: Participate in projects that shape sustainable practices worldwide while enjoying a collaborative and supportive office culture in Atlanta.
  • Commitment to Growth: We invest in your professional development through continuous training, cross-functional project exposure, and opportunities for promotion and personal and professional development.
  • Work-Life Harmony: Benefit from flexible work schedules, competitive salaries, and comprehensive benefits that support both your professional and personal life.
  • Innovative Environment: Work with advanced sensor-based sorting technology in a company known for its innovative solutions in the recycling sector.
  • Supportive Community: Experience a team-oriented environment where your contributions are valued and your well-being is prioritized.
  • Additional Compensation: Earn commissions on spare and wear parts sales, with per diem allowances for certain assignments.
  • Overtime Pay: Receive compensation for overtime in accordance with the Fair Labor Standards Act (FLSA).
  • Benefits: Benefit from paid time off, sick days, and essential work tools such as a laptop, cell phone, work clothes, and more, all provided by the company.
  • Pay Frequency: Choose between bi-weekly or monthly paychecks, accommodating your financial planning needs.

  • Field Service Technician

    4 days ago

    Alpharetta, United States PEG Staffing & Recruiting Full time

    Our client, has a direct-hire opportunity for a Field Service Technician in Alpharetta, GA. While heavily focused on the metal industries, the Service Technician would be responsible for helping grow the service activities and parts sales throughout North America. To accomplish these goals, the Aftermarket Service Technician would be responsible for making...

  • Field Service Technician

    2 weeks ago

    Alpharetta, United States PEG Staffing & Recruiting Full time

    Our client, has a direct-hire opportunity for a Field Service Technician in Alpharetta, GA. While heavily focused on the metal industries, the Service Technician would be responsible for helping grow the service activities and parts sales throughout North America. To accomplish these goals, the Aftermarket Service Technician would be responsible for making...

  • Automotive Service Technician

    1 week ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job OverviewCompany OverviewMr. Tire Auto Service Centers is a prominent name in the automotive service industry, recognized for our commitment to quality and customer satisfaction. With numerous locations across the country, we pride ourselves on delivering exceptional service and value to our customers.Your Career Path Starts HereAre you ready to embark on...

  • Field Service Technician

    2 weeks ago

    Alpharetta, United States ANDRITZ AG Full time

    Job Title: Field Service Technician - Thermal SystemsJob Family: EngineeringBusiness Area: ServiceContract Type: PermanentLocation: Office-basedAt ANDRITZ, we are dedicated to providing innovative solutions that meet the evolving needs of our clients worldwide. Our commitment to excellence drives us to the forefront of engineering advancements, ensuring our...

  • Automotive Service Technician

    1 week ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job OverviewCompany OverviewMr. Tire Auto Service Centers is a prominent name in the automotive service industry, recognized for our commitment to quality and customer satisfaction. With numerous locations across the country, we pride ourselves on delivering exceptional service and maintaining a strong reputation in the market.Career OpportunityAre you ready...

  • Automotive Service Technician

    1 week ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job OverviewCompany OverviewMr. Tire Auto Service Centers is a prominent name in the automotive service industry, recognized for our commitment to quality and customer satisfaction. With numerous locations, we provide a wide range of services to ensure vehicles operate safely and efficiently.Career OpportunityAs a Lube and Tire Specialist, you will embark on...

  • Automotive Service Technician

    6 days ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job SummaryThe Lube and Tire Technician at Mr. Tire Auto Service Centers is an entry-level Automotive Technician position that offers a great opportunity to start your career in the automotive industry. As a General Service Technician, you will be an essential team member, performing maintenance services on guest vehicles. Your primary responsibilities will...

  • Field Service Technician

    2 weeks ago

    Alpharetta, United States Andritz Full time

    About UsAt ANDRITZ, we are dedicated to providing innovative solutions that meet the needs of our clients across the globe. Our commitment to excellence drives us to stay at the forefront of engineering advancements, ensuring that we contribute positively to industries that are shaping the future.Why Join Us?We offer a dynamic work environment that fosters...

  • Automotive General Service Technician

    3 months ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job Description The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an...

  • Automotive General Service Technician

    2 months ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job Description The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an...

  • Field Medical Technician

    2 weeks ago

    Alpharetta, United States DispatchHealth Management Full time

    Become a Vital Member of Our Healthcare Team as a Field Medical TechnicianKey Responsibilities:Respond promptly to requests for medical assistance, delivering immediate care and treatment as guided by healthcare professionals through virtual communication.Safely transport and manage medical apparatus at various patient locations.Conduct point-of-care...

  • IT Field Technician/Engineer

    3 weeks ago

    Alpharetta, United States Novatech Full time $50,000 - $60,000

    Job DescriptionJob DescriptionIT Field Technician/EngineerNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded...

  • Automotive Technician

    1 week ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  Headquartered in our...

  • Automotive Technician

    3 days ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job SummaryWe are seeking a skilled Automotive Technician to join our team at Mr. Tire Auto Service Centers. As an Automotive Technician, you will be responsible for performing a variety of tasks, including diagnosing and repairing vehicles, performing routine maintenance, and providing exceptional customer service.Key ResponsibilitiesVehicle Repair and...

  • European Automotive Shop Foreman/Technician

    1 month ago

    Alpharetta, United States European Service Center Full time $80,000 - $100,000

    ESC Auto Group. 165 Tidwell Dr Alpharetta, Ga 30004.Our company offers a family atmosphere with vast experience in European Car Repair. If you run into a difficult diagnostic issue someone in the company will most likely have the answer.Because we are the largest Independent European Repair Shop in the US with 100% Individual Owned and Not Franchised, we...

  • Refrigeration Service Technician

    2 weeks ago

    Alpharetta, Georgia, United States TK&K Unlimited, Inc Full time

    Position OverviewAre you interested in a $2500 sign-on bonus? Elevate your career with TK&K Unlimited, Inc. as a full-time Refrigeration Service Technician. We offer a competitive hourly wage ranging from $25 to $40 per hour, alongside exceptional benefits and perks, including:Health, dental, life, and vision insurance401(k) with company matchPaid time...

  • Automotive Mechanic/Technician

    1 month ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  Headquartered in our...

  • Mobile Service Technician

    3 months ago

    Alpharetta, United States Angela Krause Ford Full time

    Job DescriptionJob DescriptionAngela Krause Ford has immediate openings for Mobile Technicians. We provide a fully stocked Mobile Tool truck for outside service calls. No heavy diagnostics, no heavy engine work, no heavy transmission work, no drivability, etc. We welcome Technicians from other brands and Industries such as: Firestone, Pepboys, Jiffy...

  • Automotive Technician

    2 weeks ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job Description Responsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive...

  • Automotive Technician

    1 week ago

    Alpharetta, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionResponsible for the efficient, diagnosis, repair and maintenance of Guest’s vehicles, the Automotive Technician position is a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive...