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HSPD:12 Government Badging Specialist

2 months ago

Oakland, California, United States Citizant Full time
Job Summary

Citizant is seeking a highly skilled and detail-oriented Government Badging Specialist to join our team. As a Government Badging Specialist, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information, and providing exceptional customer service to applicants.

Key Responsibilities
  • Schedule appointments and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
  • Accurately collect and document personal information, biometric data, and other necessary details from applicants.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
  • Communicate clearly and professionally with applicants, explaining the enrollment process and required documents.
  • Maintain accurate records of the enrollment process, including documentation of each applicant's information and enrollment date.
Requirements
  • High School diploma or GED certification.
  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
Clearance Requirements

US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one.

About Citizant

Citizant is a leading provider of professional IT services to the U.S. government. We strive to hire only ethical, talented, passionate, and committed individuals who align with our core values: Drive, Excellence, Reputation, Responsibility, and a Better Future.