Government Badging Credentialing Specialist
4 weeks ago
Job Summary
Citizant is seeking a skilled Government Badging Credentialing Specialist to join our team. As a key member of our organization, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information.
Key Responsibilities:
- Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
- Answer phone calls and email inquiries related to PIV credentials and access control matters.
- Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
- Manage appointments and schedules to maintain efficiency and accuracy.
Requirements:
- Experience with Microsoft Excel for data management, coordination, and reporting.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Attention to detail and strong organizational skills.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
Travel Requirements:
- This position requires 50-75% travel domestically, with trips lasting one week or longer.
- Willingness to travel within 1-5 days' notice.
Clearance Requirement:
- US Citizenship is required.
- Active Public Trust/MBI clearance or the ability to obtain one.
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