Community Engagement Coordinator

2 weeks ago


Germantown, Tennessee, United States City of Memphis Full time

Position Overview:
This role is ideal for individuals who are dedicated to delivering outstanding service and fostering a positive community environment. As a Community Services Associate, you will serve as the initial point of contact for community members and visitors, overseeing daily operations, managing communications, and ensuring a seamless experience for all.

  • Serve as the main contact at the reception area, handling inquiries, phone calls, and registrations
  • Assist members while keeping precise records
  • Provide tours and guide prospective members through the registration process
  • Develop and maintain relationships with members to improve satisfaction and loyalty
  • Perform administrative duties and ensure a clean and organized workspace
Additional Duties:
1. Undertake any other tasks as assigned.

Qualifications:

  • High school diploma or equivalent with experience in customer service
  • Familiarity with Parks and Recreation is advantageous
  • Basic knowledge of office equipment and administrative tasks
  • Capability to lift up to 25 lbs and travel within the city as needed
  • Strong communication skills, both written and verbal


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