Patient Services Representative

1 month ago


Bellingham, Washington, United States Family Care Network Full time
About the Role

We are seeking a highly motivated and organized Patient Services Representative to join our team at Family Care Network. As a key member of our urgent care team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Provide excellent customer service to patients and families
  • Manage patient flow and coordinate appointments
  • Accurately enter and review patient data in our electronic medical record system
  • Respond to patient questions and concerns in a calm and helpful manner
  • Perform administrative tasks such as reception, medical records, and scheduling
Requirements
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in using standard computer and office equipment
  • Ability to maintain patient confidentiality and adhere to company policies
What We Offer
  • A competitive hourly rate with opportunities for advancement
  • A comprehensive benefits package including medical, dental, and vision coverage
  • A generous Paid Time Off (PTO) program and Extended Illness Bank (EIB)
  • Opportunities for professional growth and development
Why Join Our Team?

At Family Care Network, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development, and we are committed to providing exceptional patient care and service.



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