Patient Services Representative

4 weeks ago

Bellingham, Washington, United States Family Care Network Full time
Job Summary

This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site-specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling.

Key Responsibilities
  • Communicate effectively with patients and staff
  • Provide excellent customer service
  • Effectively manage patient flow
  • Respond to patient questions and/or concerns in a calm and helpful manner
  • Accurately enter and review patient data in the EMR
  • Prioritize and multitask on multiple projects with frequent interruptions
Requirements
  • Ability to establish lasting and effective employee relationships in a team environment
  • Proficiency in using standard computer and office equipment
  • Good spelling, grammar, typing, data entry, and phone skills
  • Ability to maintain patient privacy and confidentiality
  • Ability to adapt to process and procedure changes
  • Ability to thrive and grow in a fast-paced, learning environment
  • Medical office experience is helpful, but not required
  • Bilingual a plus
About Family Care Network

As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.

Benefits
  • Our health benefit programs are designed to take care of you and your family, offering flexibility and quality care.
  • Our health benefits include: two medical plan options, a flexible dental benefit including orthodontia, vision coverage, Employee Assistance Plans, Flexible Spending Account program and Life/AD&D, Hospital and Accident insurance plans.
  • At FCN, we value the importance of time away from work for leisure, health and well-being. Staff members accrue a generous Paid Time Off (PTO) program for vacation and short-term healthcare needs as well as an Extended Illness Bank (EIB).
Qualifications
  • Required Education: High school diploma or equivalent.
  • Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively.
  • Immunization Requirements: All employees at Family Care Network (FCN) are expected to meet and maintain required immunizations as a contingency of employment.

  • Patient Services Representative

    1 month ago

    Bellingham, Washington, United States Family Care Network Full time

    About the RoleWe are seeking a highly motivated and organized Patient Services Representative to join our team at Family Care Network. As a key member of our urgent care team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesProvide excellent...

  • Patient Access Representative

    3 weeks ago

    Bellingham, Washington, United States PeaceHealth Full time

    Job SummaryPeaceHealth is seeking a dedicated Patient Access Representative - Walk In Clinic to join our team in a Per Diem/Relief, Variable position.About the RoleAs a Patient Access Representative, you will be responsible for coordinating activities between scheduling, insurance verification, and pre-certification. You will act as a clinical liaison with...

  • Patient Access Representative

    4 weeks ago

    Bellingham, Washington, United States PeaceHealth Full time

    PeaceHealth is seeking a highly skilled Patient Access Representative - Anticoagulation to join our team. The ideal candidate will have a strong background in customer service and medical terminology, with the ability to manage conflict effectively and professionally.Assists in coordinating the activities between scheduling, insurance verification, and...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Middlesex Savings Full time

    Customer ExperienceWe are seeking a highly skilled Customer Service Representative to join our team at Middlesex Savings Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.ResponsibilitiesDevelop an understanding of customers' needs and...

  • Customer Service Representative

    2 weeks ago

    Bellingham, Washington, United States Texas Roadhouse Full time

    Customer Service RepresentativeWe're a people-first company that serves legendary food and legendary service. Our customer service representatives play a vital role in delivering an exceptional dining experience. If you're passionate about serving others and working in a fast-paced environment, we want to hear from you.Responsibilities include:Assisting...

  • Patient Access Representative

    4 weeks ago

    Bellingham, Washington, United States PeaceHealth Full time

    Job Summary:PeaceHealth is seeking a Patient Access Representative - Walk In Clinic for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $22.14 – $29.90. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective...

  • Parking Services Representative

    4 weeks ago

    Bellingham, Washington, United States City of Bellingham Full time

    Parking Services Representative Job DescriptionThe City of Bellingham is seeking a skilled professional to join the Finance Department as a Parking Services Representative. This role requires a customer service background and a detail-oriented approach to work in a fast-paced office environment.Job Summary: Performs a variety of skilled bookkeeping and...

  • Customer Service Representative

    1 month ago

    Bellingham, Washington, United States FedEx Full time

    Job Summary:The Customer Service Representative is responsible for delivering a positive customer experience to all customers. This involves utilizing consultative skills to anticipate customer needs, suggest alternatives, and provide solutions. The ideal candidate will be knowledgeable in all areas of the Store's business, including print, signs & graphics,...

  • Customer Service Representative

    1 month ago

    Bellingham, Washington, United States Elements Massage Full time

    Overview:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide client support and customer serviceMaster our scheduling and communication...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Pizza Hut Full time

    About the Role:We are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at Pizza Hut. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Waterco Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesConduct extensive problem-solving, order processing, and...

  • Sales and Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Finish Line Full time

    We are seeking a dedicated Sales and Customer Service Representative to provide an exceptional customer experience in our Finish Line stores.Key Responsibilities:Perform sales and customer service tasks by performing the following duties.Provide excellent customer service and sales support to customers.Perform cashiering, stockroom upkeep, and store upkeep...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Industrial Credit Union Full time

    Industrial Credit Union is seeking a highly skilled Member Service Representative - Teller to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, conducting financial transactions, and promoting the credit union's mission and values.**Job Summary:**We are looking for a motivated and detail-oriented...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Unity Care NW Full time

    Job Summary: As a Call Center Agent at Unity Care NW, you will be responsible for delivering exceptional telephone experiences to our patients and supporting the Call Center in meeting service level and quality performance objectives.Key Responsibilities:Provide welcoming and positive telephone experiences to incoming callersSupport the Call Center in...

  • Bilingual Insurance Customer Service Specialist

    4 weeks ago

    Bellingham, Washington, United States InsureOne Insurance Services America LLC Full time

    About Us:As part of Confie, one of the largest privately owned insurance agencies/brokers in the United States, InsureOne Insurance Services America LLC has been ranked as #1 on Insurance Journal's annual Top 50 Personal Lines Agencies for the eighth consecutive year, and the #2 spot in Insurance Journal's Top 100 Property/Casualty Agencies for 2023. We are...

  • Patient Accounts Supervisor

    4 weeks ago

    Bellingham, Washington, United States Family Care Network Full time

    Job Title: Patient Accounts SupervisorFamily Care Network is seeking a highly skilled Patient Accounts Supervisor to join our team. As a key member of our Patient Accounts Department, you will be responsible for coordinating daily operations, supervising staff, and ensuring compliance with contract terms.Key Responsibilities:Coordinate workflow and supervise...

  • Sales Representative

    1 month ago

    Bellingham, Washington, United States Dewaard & Bode Inc Full time

    Job DescriptionDeWaard & Bode Inc, a leading appliance and mattress retailer, is seeking a highly motivated Sales Representative to join our top-producing sales team at our premier Bellingham showroom.We are looking for a sales professional with excellent communication and interpersonal skills, who is enthusiastic about appliances and has a deep product...

  • Customer Service Representative

    4 weeks ago

    Bellingham, Washington, United States Rite Aid Full time

    Key Responsibilities:• Provide exceptional customer service by assisting customers with their shopping needs and answering their inquiries.• Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.• Maintain a clean and organized store environment by stocking shelves and endcaps with...

  • Respiratory Therapist

    4 weeks ago

    Bellingham, Washington, United States Apria Full time

    About the RoleWe are seeking a skilled Respiratory Therapist to join our team at Apria Healthcare. As a Respiratory Therapist, you will play a critical role in providing high-quality patient care and ensuring the best possible outcomes for our patients.Key ResponsibilitiesProvide instruction to patients and/or caregivers on the proper use of equipment and/or...

  • Insurance Sales Representative

    4 weeks ago

    Bellingham, Washington, United States Western Community Insurance @ Farm Bureau Mutual Full time

    We are seeking a motivated and personable new employee to join our insurance agent team. The ideal candidate will have solid communication skills to drive insurance sales among potential clients and new clients. We are looking for someone with a friendly attitude and a passion for customer service who is willing to invest in training to become a successful...