Sales Engineer

2 weeks ago

Atlanta, Georgia, United States GBG Full time
About GBG

GBG is a leading expert in global identity and location intelligence. We empower businesses to make informed decisions about their customers by providing them with the tools and expertise they need to succeed in an increasingly digital world.

Our global data, agile technology, and expert teams power over 20,000 of the world's best-known organizations to reach and trust their customers. We help businesses grow by giving them the intelligence to make the best decisions about their customers when it matters most.

The Role

This is a challenging and varied role where you will perform many technical functions, including pre-sales, customer onboarding, technical account management, and implementation assistance. You will work directly with customers and partners and will also work closely with the Business Development and Customer Success teams, as well as a variety of other geographically dispersed internal teams.

Key Responsibilities
  • Guide prospects and partners for optimal deployments of both on-premises and cloud-based solutions.
  • Provide Professional Services to the Business Development, and Customer Success, and the partner channel teams.
  • Configure, implement, and support all Loqate global location intelligence solutions.
  • Present your knowledge of Loqate solutions to customers and prospects, both in person and remotely.
Requirements
  • Educated to degree level required; technical discipline preferred.
  • Experience in global addressing/related industry in a similar consultancy/sales engineer/technical role.
  • Experienced with web services and systems architecture.
  • Pre-Sales experience.
  • Proven track record of supporting technical delivery from inception to completion.
  • Experience with Kubernetes, Docker, and DevOps desired.
  • The confidence and professional credibility that come from experience.
  • An independent worker, comfortable with working with a remote team, prioritizing and managing own workload, seeking out guidance and support when required.
  • The ability to create, deliver, and support industry-leading customer solutions.
  • Takes ownership of the delivery of project work and demonstrates best practices in terms of standards.
  • Awareness of the need for urgency and the ability to motivate others to think the same.
  • An excellent communicator, both orally and in writing, with the necessary confidence and gravitas to present a case enthusiastically and persuasively.
  • A hands-on attitude to dive into complex problem-solving tasks when required.
  • The ability to think and act quickly, particularly under pressure.
  • Flexibility with reference to working hours, often to accommodate multiple time zones.
  • Willing to travel domestically and internationally if or when required.
Benefits

GBG is an equal opportunity employer committed to providing fair opportunities for everyone regardless of age, gender, race/ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. Our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To find out more about our benefits and why we're a great place to work, drop an email to and we'll be in touch. You can also check out our career site here.

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