Salesforce Solutions Architect

2 weeks ago

Livermore, California, United States Lawrence Livermore National Laboratory Full time

Company Overview

At Lawrence Livermore National Laboratory (LLNL), we are dedicated to enhancing the security of the United States through innovative solutions. Our team comprises some of the brightest minds, working collaboratively to tackle significant challenges and contribute to a better world.

We pride ourselves on fostering a diverse and inclusive workforce that values various perspectives, talents, and experiences. This commitment is essential for the continued success of our mission.

Compensation Structure

The annual salary for this position ranges from $132,000 to $204,636, depending on the level of expertise and experience.

Position Overview

We are seeking a Salesforce Administrator/Developer to become a vital member of the OCIO LivIT Workforce Enablement Team. In this role, you will be responsible for supporting the Salesforce environment utilized by the laboratory. Your contributions will encompass implementation, development, maintenance, citizen developer support, end-user assistance, and governance of the LLNL Salesforce ecosystem. This position is crucial for empowering our workforce to effectively utilize Salesforce technologies.

This role offers a hybrid work schedule, allowing for a combination of in-person and remote work.

Key Responsibilities

  • Establish and oversee the product vision, strategy, and roadmap for citizen development initiatives within Salesforce.
  • Collaborate with business stakeholders to gather and prioritize requirements, ensuring effective translation into actionable solutions.
  • Provide guidance and mentorship to citizen developers, assisting them in crafting their solutions within Salesforce.
  • Utilize Salesforce's low-code/no-code tools, including Flow Builder, Process Builder, and Lightning App Builder, to design and configure applications.
  • Manage integrations with other systems and applications within the Salesforce ecosystem.
  • Support initiatives that promote diversity, equity, and inclusion within the program.
  • Perform additional duties as assigned.

Additional Responsibilities for Advanced Level

  • Ensure compliance of all citizen-developed applications with organizational policies and security standards.
  • Oversee the product development lifecycle, ensuring timely delivery and adherence to quality benchmarks.
  • Conduct market research to stay informed about best practices in citizen development and Salesforce innovations.

Qualifications

  • U.S. citizenship and the ability to secure and maintain a U.S. DOE Q-level security clearance.
  • Bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
  • Extensive experience as a Salesforce developer or administrator, particularly in low-code/no-code development.
  • Proficiency with Salesforce developer tools, including Flow Builder, Process Builder, and Lightning App Builder.
  • Solid understanding of product management principles and governance activities.
  • Experience in designing and implementing IT-based processes and facilitating user adoption.
  • Strong analytical and problem-solving skills for complex challenges.
  • Excellent interpersonal, written, and verbal communication skills for effective collaboration within a diverse development team.

Preferred Qualifications

  • Certifications in Sales Cloud, Service Cloud, and Developer tracks.
  • Familiarity with other CRM platforms and technologies.
  • Experience in designing and implementing a citizen developer program and support model.

Position Information

This is a Career Indefinite position, open to both internal and external candidates.

Why Choose Lawrence Livermore National Laboratory?

  • Recognized as one of the Best Places to Work.
  • Comprehensive benefits package.
  • 401(k) plan.
  • Relocation assistance available.
  • Education reimbursement program.
  • Flexible work schedules based on project needs.
  • Commitment to Inclusion, Diversity, Equity, and Accountability.

Security Clearance Requirement

This position necessitates a Department of Energy (DOE) Q-level clearance. A Federal background investigation will be initiated to determine eligibility for access to classified information.

Pre-Employment Drug Testing

Selected external applicants must pass a post-offer, pre-employment drug test, which includes testing for marijuana usage, in compliance with Federal Law.

Reasonable Accommodation

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation during the application or interview process, please submit a request through our online form.

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