Pharmacy Operations Manager

1 week ago


Boston, Massachusetts, United States Bon Secours Mercy Health Full time
Job Summary:

The Pharmacy Operations Manager is responsible for supporting the Director of Pharmacy in managing the pharmacy operations. This includes implementing and enforcing policies and procedures, supervising and training staff, managing inventory, ensuring quality assurance, and maintaining regulatory compliance.

Essential Functions:
  • Provides management and oversight of pharmacy-related activities within the department and supportive of system-level initiatives involving change and support for pharmaceutical care across the hospital
  • Selects, trains, orients, and assigns department staff to schedules. Develops standards of performance, evaluates performance, and initiates recommendations for personnel actions
  • Assesses and standardizes medication dispensing practices and pharmacy workflows and encourages team member growth and development
  • Develop and actively participate in training and mentorship programs for pharmacists, pharmacy students, residents, technicians, nurses, and physicians
  • Work with the Pharmacy Director to identify and develop processes to meet or exceed all regulatory standards
Education and Experience:

Bachelor's of Science in Pharmacy (required). Master's Degree in Business or Health Administration (preferred, not required). 3 years of experience in a progressive hospital or healthcare system pharmacy leadership role (preferred)

Skills and Abilities:

Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making. Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment



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