Pharmacy Operations Manager

2 weeks ago


Boston, Massachusetts, United States Massachusetts General Hospital Full time
Job Summary

The Pharmacy Operations Manager is responsible for overseeing the provision of medications to patients and leading pharmacists, pharmacy technicians, and pharmacy interns in a hospital setting. This individual assumes primary responsibility and accountability for the provision of safe, effective, and timely medication preparation and delivery in a consistent and reliable manner.

Key Responsibilities
  • Oversee daily operations, personnel management, and quality oversight of the central or perioperative pharmacy
  • Assure compliance with controlled substance regulations and manage medication use processes to prevent and monitor drug diversion
  • Collaborate with automation vendors and information services resources to optimize automated distribution systems
  • Develop workflows that minimize waste and improve operational efficiency, reliability, and safety
  • Direct the activities of staff, oversee staffing models, and provide supervision of staff
  • Oversee pharmacy staff development, new employee orientation, and ongoing training of pharmacy staff
  • Participate in the recruitment and retention of competent pharmacists, pharmacy technicians, and pharmacy interns
  • Perform personnel performance evaluations and implement performance improvement and corrective action plans when necessary
Requirements
  • Graduate of an ACPE-accredited college of pharmacy
  • Completion of an ASHP-accredited PGY1 and PGY2 administrative residency program or experience (3-4 years) of institutional pharmacy practice
  • Licensed or eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts
Working Conditions

The Pharmacy Operations Manager must be able to lift to 20 lbs and stand or sit for extended periods of time.

Massachusetts General Hospital is an Affirmative Action Employer and is committed to diversity and inclusion in the workplace.



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