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Pharmacy Operations Manager
1 month ago
The Pharmacy Operations Manager at Massachusetts General Hospital (MGH) is responsible for overseeing the provision of medications to patients and leading pharmacists, pharmacy technicians, and interns. This individual assumes primary responsibility for ensuring safe, effective, and timely medication preparation and delivery. The manager is accountable for daily operations, personnel management, and quality oversight of the central or perioperative pharmacy.
Key Responsibilities- Serves as a subject matter expert in pharmacy automation and distribution systems.
- Ensures compliant compounding practices and manages medication use processes to prevent and monitor drug diversion.
- Collaborates with automation vendors and information services resources to optimize automated distribution systems.
- Develops workflows that minimize waste and improve operational efficiency, reliability, and safety.
- Oversees the management of emergency code carts and kits or perioperative trays throughout the hospital.
- Actively monitors and evaluates systems for operational, quality, and financial efficiency.
- Directs the activities of staff, oversees staffing models, and provides supervision of staff.
- Oversees pharmacy staff development, new employee orientation, and ongoing training of pharmacy staff.
- Participates in the recruitment and retention of competent pharmacists, pharmacy technicians, and interns.
- Graduate of an ACPE-accredited college of pharmacy.
- Completion of an ASHP-accredited PGY1 and PGY2 administrative residency program or experience (3-4 years) of institutional pharmacy practice.
- Licensed or eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts.
- Knowledge of Federal and State laws and regulations.
- Experience managing centralized and decentralized distribution systems.
- Entry-level training on pharmacy informatics systems.
- Effective interpersonal and communication skills.
- Attention to detail.
- Ability to work well on a team.
