Customer Service Representative/Teller Specialist

6 days ago


Silver Spring, Maryland, United States Harbor Bank of MD Full time

Job Title: Customer Service Representative/Teller Specialist

Location: Harbor Bank of MD

Job Type: Full-time

About Us: At Harbor Bank of MD, we strive to provide exceptional customer service and create a positive banking experience for our clients.

Job Description:

We are seeking a skilled Customer Service Representative/Teller Specialist to join our team. As a key member of our branch staff, you will be responsible for providing top-notch customer service and support to our clients.

Main Responsibilities:

  • Open new accounts, explain options, and gather necessary information from customers.
  • Prepare collection forms for maturing savings bonds and counsel customers on investment options.
  • Complete arrangements and documents for services such as charge savings, tele-transfer, and direct deposit.
  • Answer questions and solve problems for customers and branch staff concerning all services provided by the bank.
  • Process retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
  • Supervise the Teller line and operate vault in absence of Team Leader/Senior Teller.
  • Travel from branch to branch performing customer service representative duties.

Requirements:

  • A High School Diploma or GED equivalent is required.
  • One to two years of job-related experience, including at least six months teller experience.

Salary: Estimated salary range: $20.00 - $25.00 per hour based on relevant experience, skills, education, and market conditions.



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