Customer Service Representative/Teller Specialist
6 days ago
Job Title: Customer Service Representative/Teller Specialist
Location: Harbor Bank of MD
Job Type: Full-time
About Us: At Harbor Bank of MD, we strive to provide exceptional customer service and create a positive banking experience for our clients.
Job Description:
We are seeking a skilled Customer Service Representative/Teller Specialist to join our team. As a key member of our branch staff, you will be responsible for providing top-notch customer service and support to our clients.
Main Responsibilities:
- Open new accounts, explain options, and gather necessary information from customers.
- Prepare collection forms for maturing savings bonds and counsel customers on investment options.
- Complete arrangements and documents for services such as charge savings, tele-transfer, and direct deposit.
- Answer questions and solve problems for customers and branch staff concerning all services provided by the bank.
- Process retirement accounts and direct deposit forms, checking for accuracy before forwarding to the appropriate area.
- Supervise the Teller line and operate vault in absence of Team Leader/Senior Teller.
- Travel from branch to branch performing customer service representative duties.
Requirements:
- A High School Diploma or GED equivalent is required.
- One to two years of job-related experience, including at least six months teller experience.
Salary: Estimated salary range: $20.00 - $25.00 per hour based on relevant experience, skills, education, and market conditions.
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