Customer Service Professional

3 days ago


Silver Spring, Maryland, United States Clark Creative Solutions LLC Full time

Job Summary:

">

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative in Silver Spring, MD. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

">
  • About the Role:
">

As a Call Center Representative, you will be the first point of contact for our customers, responding to inquiries, concerns, or issues in a professional and empathetic manner. You will also be responsible for maintaining accurate records, performing data entry tasks, and analyzing customer situations to determine the best course of action.

">
  • Responsibilities:
">

- Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues

">

- Maintain a high level of professionalism and empathy while interacting with customers

">

- Have at least 2 years' professional experience in Customer Service/Call Center environment

">

- Must be able to handle all outbound and inbound calls for the Call Center

">

- Must be fluent in English, read, write and converse in English

">

- Must have both oral and written communication skills

">

- Must have experience answering the phone proficiently and professionally

">

- Must be able to respond to client's inquiries

">

- Must be able to follow up on customer calls

">

- Must be able to identify and escalate priority issues

">

- Must have Microsoft and Adobe experience

">

- Must be able to pass a background check/government clearance

">

- Must have maximum experience in a high-volume call center environment

">

- Must have a high school diploma or higher

">

-Must have minimal experience in skip trace

">

Requirements:

">
  • Education:
">

- High school diploma or equivalent required

">
  • Experience:
">

- At least 2 years' experience in Customer Service/Call Center environment

">
  • Skill Requirements:
">

- Excellent verbal and written communication skills

">

- Ability to analyze customer situations and provide effective solutions

">

Benefits:

">
  • Salary:
">

$18.01 - $20.00 per hour

">
  • Benefits Package:
">

401(k) matching, dental insurance, health insurance, paid time off, vision insurance

">

Work Schedule:

">
  • Shift:
">

8 hour shift

">
  • Days:
">

Monday to Friday

">

Location:

">

Silver Spring, MD



  • Silver Spring, Maryland, United States Aurora Ripple Enterprises Full time

    Aurora Ripple Enterprises is a leading Sales and Marketing company in the nation, serving over 5,000 customers across the United States. We are seeking an experienced and solution-oriented individual to join our client services team. This is a seasonal position with opportunities for full-time employment.Job ResponsibilitiesGreet and assist potential...


  • Silver Spring, Maryland, United States Specialty Professional Services Full time

    We are seeking an experienced Occupational Therapist to join our team at Specialty Professional Services. This is a great opportunity for a skilled professional to work with clients in Silver Spring, MD and contribute to the growth of our organization.Salary: $25,400 - $40,000 per year, depending on experience and location.Job Overview: As an Occupational...


  • Silver Spring, Maryland, United States Banfield Full time

    About This RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our hospital staff, you will play a vital role in ensuring exceptional customer service and client satisfaction.


  • Silver Spring, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is the #1 grocer in the Baltimore-Washington area, serving over 2 million customers weekly. With annual sales topping $5 billion, our mission is to be the most trusted and loved local food retailer in the community.Job DescriptionAssist customers with purchases and provide excellent customer service.Stock shelves, create displays,...


  • Silver Spring, Maryland, United States ROCS Grad Staffing Full time

    About UsROCS Grad Staffing is a dynamic and growing union that offers competitive benefits, powerful resources to advance careers, and a casual environment with opportunities for advancement.The Role of the Customer Service RepresentativeWe are seeking an experienced customer service representative to respond to inquiries from clients in a timely and...


  • Silver Spring, Maryland, United States Specialty Professional Services Full time

    **Job Overview:**Specialty Professional Services is seeking a skilled Medical Professional to fill a Cardiac Cath Lab position in Silver Spring, MD. This is a 4x10 Days shift opportunity with a competitive compensation package.Estimated Salary: $2,672 per day (range: $2672-$3377) based on the location and facility requirements.Job Description:We are looking...


  • Silver Spring, Maryland, United States Savers Thrifts Stores Full time

    About the JobWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate at Savers Thrift Stores.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfactionProcess transactions accurately and efficientlyMaintain a clean and organized store environmentCompensation and BenefitsThe...


  • Silver Spring, Maryland, United States Zifty Full time

    About ZiftyWe're a leading food delivery company providing opportunities for individuals to earn an average of $28 per delivery in the Greater DC area.As a Zifty partner, you'll have access to dedicated driver support via chat or phone, ensuring a smooth delivery experience.Job DescriptionWe're seeking reliable and customer-oriented Food Service Delivery...


  • Silver Spring, Maryland, United States Harbor Bank of MD Full time

    Job Title: Customer Service Representative/Teller SpecialistLocation: Harbor Bank of MDJob Type: Full-timeAbout Us: At Harbor Bank of MD, we strive to provide exceptional customer service and create a positive banking experience for our clients.Job Description:We are seeking a skilled Customer Service Representative/Teller Specialist to join our team. As a...


  • Silver Spring, Maryland, United States ROCS Grad Staffing Full time

    About ROCS Grad Staffing:We are a dynamic and growing union that provides our members with competitive benefits, powerful resources, and opportunities for advancement. Our team offers a casual and fun environment where professionals can thrive.Key Responsibilities:Data Entry Specialist: Accurately and timely document phone calls in Sharepoint.Customer...

  • Store Associate

    4 weeks ago


    Silver Spring, Maryland, United States Finish Line Full time

    Job SummaryAs a Store Associate at Finish Line, you will perform sales and customer service responsibilities, including cashiering and stockroom upkeep as needed. You will maintain company standards regarding personal sales metrics and contribute to a positive shopping experience for our customers.Key Responsibilities• Perform sales and customer service...


  • Silver Spring, Maryland, United States Whole Foods Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for leading processes supporting the checkout experience and grocery delivery & pickup at your assigned store.Key Responsibilities:Deliver outstanding customer service and hold team members accountable for...


  • Silver Spring, Maryland, United States PetSmart Full time

    PetSmart, Inc. OverviewJob SummaryWe are seeking a highly motivated Customer Service Representative to join our team in a part-time role.About the Role:Welcome and engage with customers, providing exceptional service and ensuring a positive shopping experience.Ensure store safety for all living pets, including fish, reptiles, birds, and small animals.Assist...


  • Silver Spring, Maryland, United States Burlington Coat Factory Corporation Full time

    Key ResponsibilitiesSupervise all store functions and associates while in the role of Manager on DutyMaximize sales results through training, developing, and coaching of direct reportsPromote safety for both customers and associates by adhering to company guidelinesCultivate a diverse culture based on teamwork and collaboration


  • Silver Spring, Maryland, United States Harbor Bank of MD Full time

    Join the Harbor Bank of MD team and elevate your career as a Distinguished Banking Professional. We are seeking an exceptional candidate to fill this role, which offers exciting opportunities for growth and development.About UsAt Harbor Bank of MD, we pride ourselves on providing a superior level of customer service. Our mission is to deliver exceptional...


  • Silver Spring, Maryland, United States Service Coordination, Inc. Full time

    Service Coordination, Inc. is seeking a skilled Program Manager to oversee the coordination of community services. This role involves managing regulatory compliance, program outcomes, and staff supervision.About UsWe are a company dedicated to supporting individuals with disabilities, behavioral challenges, and other needs. Our team provides case management...


  • Silver Spring, Maryland, United States Carter's Full time

    Job Title: Customer Experience AmbassadorAbout the Job:Carter's is an Equal Opportunity and Affirmative Action employer. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service to our growing families. You will work in a fast-paced retail environment, assisting customers with product styles, features, and...


  • Silver Spring, Maryland, United States DARCARS Automotive Group Full time

    Job OverviewDARCARS Automotive Group is a leading automotive retailer seeking an experienced Automotive Sales Professional to join our team. The successful candidate will be responsible for managing our digital business prospects, providing exceptional customer service, and driving sales revenue.This is a unique opportunity for individuals who are passionate...


  • Silver Spring, Maryland, United States US Acute Care Solutions Full time

    Hospitalist Physician Assistant / Nurse Practitioner RoleAt US Acute Care Solutions, we're seeking experienced medical professionals to join our team as Hospitalist Physician Assistant / Nurse Practitioners. As a clinical colleague, you'll work alongside our physicians to provide compassionate, attentive, and quality care to our patients.This role offers an...


  • Silver Spring, Maryland, United States Wingstop Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Experience Associate to join our team at Wingstop.About the RoleAs a Customer Experience Associate, you will be responsible for delivering exceptional service to our guests by:Greeting and interacting with guests in a friendly and professional mannerTaking and delivering orders...