State Farm Customer Experience Specialist

2 days ago


Chicago, Illinois, United States Dwan Johnson-Bell - State Farm Agent Full time
About Our Agency

We pride ourselves on building strong relationships with our clients and providing personalized support to help them achieve their goals.


Compensation Package:

The estimated annual salary range for this position is $45,000 - $65,000, commensurate with experience and qualifications.


Job Summary:

We are seeking a highly skilled and customer-centric professional to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences, processing insurance claims, and maintaining accurate records.


Main Responsibilities:
  • Deliver outstanding customer service and resolve inquiries efficiently.
  • Coordinate with internal teams to ensure seamless customer experiences.
  • Process insurance claims and maintain accurate records.

Necessary Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Proven ability to multitask and prioritize tasks effectively.
  • Previous customer-facing experience is highly desirable.

Amenities and Benefits:
  • Licensure and certification costs covered by the agency.
  • Comprehensive 401(k) plan.
  • Performance-based bonuses.
  • A competitive salary.
  • Access to quality health insurance.
  • Opportunities for career growth and development.
  • Paid time off and flexible work arrangements.


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