State Farm Customer Experience Specialist
2 days ago
We pride ourselves on building strong relationships with our clients and providing personalized support to help them achieve their goals.
Compensation Package:
The estimated annual salary range for this position is $45,000 - $65,000, commensurate with experience and qualifications.
Job Summary:
We are seeking a highly skilled and customer-centric professional to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences, processing insurance claims, and maintaining accurate records.
Main Responsibilities:
- Deliver outstanding customer service and resolve inquiries efficiently.
- Coordinate with internal teams to ensure seamless customer experiences.
- Process insurance claims and maintain accurate records.
Necessary Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Proven ability to multitask and prioritize tasks effectively.
- Previous customer-facing experience is highly desirable.
Amenities and Benefits:
- Licensure and certification costs covered by the agency.
- Comprehensive 401(k) plan.
- Performance-based bonuses.
- A competitive salary.
- Access to quality health insurance.
- Opportunities for career growth and development.
- Paid time off and flexible work arrangements.
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