State Farm Team Member
2 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at the Ed Hanway State Farm Agency. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also growing our business through value-based conversations and remarkable customer experiences.
Key Responsibilities:
- Provide prompt, accurate, and friendly customer service.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
- Maintain a strong work ethic and commitment to success each day.
Requirements:
- High school diploma or equivalent required.
- 2+ years of customer-facing experience in insurance industry.
- Strong communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Property & Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
Salary: $42,000 - $62,000 per year, depending on experience and location.
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