Patient Care Specialist

1 week ago

East Elmhurst, New York, United States IMS People Full time
Job Summary

We are seeking a highly skilled Patient Care Associate to join our team at IMS People. As a Patient Care Associate, you will work under the direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performing a variety of clerical and health-related duties associated with patient care.

Key Responsibilities
  • Patient Care: Checks vital signs, weights, and measures patients, obtains specimens and records findings on patient's chart.
  • Specimen Collection: Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemoccult.
  • Lab Support: Prepares collected specimens for pick-up by labeling and preparing required form(s). Picks-up lab results.
  • Health Assessments: Performs vision and hearing testing and simple urinalysis.
  • Emergency Response: Administers emergency first aid, including basic life support procedures.
  • Wound Care: Performs simple first aid such as dressing changes, bandaging, and cleansing of wounds, irrigation and cleansing of ears.
  • Examination Support: Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
  • Exam Room Preparation: Prepares examining room for examination including cleaning and sterilizing instruments and equipment.
  • Patient Education: Informs patients on proper preparation for various medical testing.
  • Client Interviews: Conducts interview of client to obtain routine personal and medical information and appropriate health history.
  • Chart Management: Maintains, completes, processes and files patients' charts, appropriate forms and documents.
  • Observation Reporting: Reports observations of patient to medical staff caring for patient to ensure professional assessment.
  • Customer Service: Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
  • Health Promotion: Participates in informing patients and their families of health care services and achieving healthful, safe living.
  • Inventory Management: Maintains inventory of the unit's equipment stock and supplies.
  • Team Collaboration: Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
  • Patient Transportation: Directs and escorts patients to other hospital departments and/or facilities, as needed.
  • Scheduling Coordination: Coordinates efforts of various clinic and facility departments in scheduling and rebooking appointments through manual and/or automated systems and enters pertinent patient information into hospital data systems.
  • Phlebotomy: Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
  • Electrocardiograph Operation: Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.
Requirements
  • Experience: 2 years of med/surg experience required.
Education and Certifications
  • AHA BLS
  • High School Diploma or Equivalent
  • Completion of a NYS Department of Health prescribed training program for Phlebotomy
  • Completion of a health care setting-based training program in the performance of electrocardiographs

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