Front Office Manager

1 day ago


New York, New York, United States The Vincent Koo Team Full time
Job Overview

Seeking a highly motivated and organized Front Office Manager to join our dynamic team at The Vincent Koo Team in Queens, NY.

  • As a key member of our team, you will be responsible for providing exceptional customer service, managing communication channels, and supporting the Leadership Team.
  • You will also have the opportunity to work on graphic design projects, create and distribute marketing materials, and foster relationships with agents.
Responsibilities
  • Welcome and assist guests and associates with a positive and professional attitude.
  • Advocate for our company culture and values, ensuring a seamless experience for all stakeholders.
  • Manage communication channels, including email, phone, and social media, to ensure timely and effective communication.
  • Work on graphic design projects to enhance our brand identity and marketing materials.
  • Support and provide feedback to the Leadership Team to drive business growth and success.
  • Coordinate team and organization events to foster a sense of community and collaboration.
  • Create and distribute marketing materials to promote our services and attract new clients.
  • Manage agent onboarding and training to ensure a smooth transition and high-quality service delivery.
  • Foster relationships with agents and be a cultural leader, promoting our values and mission.
Requirements
  • Quick and self-driven learner with a strong desire to grow and develop in a dynamic environment.
  • Excellent communication (verbal, written, and listening) and interpersonal skills to build strong relationships with colleagues and clients.
  • Exceptional organizational skills to manage multiple tasks and priorities effectively.
  • Proficiency in Google Suite and social media management to enhance our online presence and communication.
  • Tech-savvy, including office communication systems, to stay up-to-date with the latest tools and technologies.
  • Ability to teach and share knowledge effectively to support the growth and development of our team members.
About The Vincent Koo Team

We believe that everyone deserves a professional by their side during a Real Estate transaction. Our team is dedicated to providing exceptional service, expertise, and support to our clients, ensuring a seamless and successful experience.


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