Customer Experience Coordinator

3 weeks ago


Woodstock, Georgia, United States American Leak Detection Full time

About the Role:

At American Leak Detection, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Answering phone calls and responding to customer inquiries in a timely and professional manner.
  • Explaining our services to potential customers and addressing any concerns they may have.
  • Managing the customer experience to ensure that all customers are satisfied with our services.
  • Scheduling appointments and dispatching jobs for our technicians.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving skills and ability to think critically.
  • Familiarity with customer service software and systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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