Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Center Associate at The UPS Store Toonigh Village Woodstock #7772.
This is a unique opportunity to work in a fast-paced retail environment where you will have the chance to develop your skills and expertise in customer service, sales, and operations.
As a Part-Time Center Associate, you will be responsible for delivering world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.
You will also be expected to advise customers on our array of products and services, provide accurate information, and exhibit confidence in your knowledge of best practices related to the industry.
The ideal candidate will have previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
Responsibilities:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, team members, and leadership
- Take ownership of customer shipping needs and offer viable solutions
- Take action to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and be willing to teach others
- Maintain a clean, organized, and safe working environment
- Perform other duties as assigned
Qualifications:
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Will to work 25 to 30 hours per week for a 6-day work week
- Competitive Salary - $17.00 Per Hour
- Paid training and certification
Benefits:
- Great work/life balance - Accommodating schedule
- Get paid EVERY Friday by direct deposit
- Bonus opportunity
Pay: $17.00 Per Hour
Job Type: Part Time (full time is also available)
Hiring Immediately
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