Patient Services Coordinator

2 weeks ago


Woodstock, Georgia, United States Southeastern Rheumatology Alliance Full time
Job Opportunity

Southeastern Rheumatology Alliance is seeking a highly skilled and compassionate Patient Services Representative to provide exceptional customer service to patients and their families in Woodstock, GA.

Key Responsibilities:

  • Deliver outstanding patient experience by facilitating smooth interactions during healthcare visits.
  • Schedule appointments accurately and efficiently using electronic scheduling systems.
  • Verify patient demographics, insurance information, and medical history during registration.
  • Collect co-payments, deductibles, and outstanding balances from patients in a timely manner.
  • Answer phone calls and inquiries from patients, healthcare providers, and insurance companies.
  • Assist patients with completing registration forms and other necessary paperwork.
  • Coordinate referrals to specialists and other healthcare providers as directed by physicians.
  • Maintain patient confidentiality and adhere to HIPAA regulations in all interactions.
  • Collaborate with healthcare providers and support staff to ensure patient satisfaction and continuity of care.
  • Perform other administrative duties as assigned, such as filing, scanning, and data entry.

Requirements:

  • 1 year or more in a healthcare environment
  • Associate degree or any combination of education and work experience in a customer service-related role.
  • Experience with Medical terminology

Benefits:

Collaborative, team-oriented work environment

4-day work week (Monday-Thursday)

Competitive benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, Paid time off, and 401K.



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