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Office Administration Coordinator

2 months ago

Wilmington, Delaware, United States B Safe Security Full time
Position Overview

Join a dedicated team focused on safeguarding communities

B Safe Security is seeking an Administrative Support Specialist to enhance our operational efficiency.

Role Summary: This role encompasses a variety of administrative functions crucial for the seamless operation of our branch.


Key Responsibilities:

  • Provide assistance to the Office Manager and Operations Manager as required
  • Review alarm signals and engage with customers for follow-up
  • Identify and resolve issues promptly
  • Maintain accurate records and generate reports
  • Conduct outbound communications with customers regarding billing and collections
  • Alert management to potential issues affecting operations
  • Handle data entry tasks
  • Update customer information across various platforms
  • Execute additional tasks as assigned

Qualifications & Skills:

  • High School Diploma or GED
  • Prior experience in an administrative role within an office environment
  • Strong verbal and written communication abilities
  • Self-motivated with a capacity to work efficiently and accurately
  • Exceptional time management skills and attention to detail
  • Problem-solving aptitude with a focus on customer solutions
  • Ability to maintain a positive demeanor with customers
  • Foster a collaborative work atmosphere with colleagues, vendors, and clients
  • Proficient in Microsoft Office Suite
  • Fluency in English, both written and spoken
  • Experience in collections is advantageous

B Safe Security has a rich history of providing advanced security solutions to communities throughout the Mid-Atlantic region. Founded in 1978, our mission has always been to protect what matters most. Now a part of Pye-Barker Fire & Safety, we continue to uphold our commitment to safety and security.

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