Senior Health Advocate

1 month ago


Columbus, Ohio, United States OPOC Full time
Job Opportunity

We are seeking a highly skilled and compassionate Senior HealthCARE Advocate to join our team in Worthington, OH. As a key member of our team, you will work directly with clients and their employees, responding to a wide range of inquiries and unique needs surrounding employee benefits and related matters.

Key Responsibilities:
  • Provide exceptional client service and support to clients and their employees.
  • Respond to inquiries and address escalated situations in a professional and empathetic manner.
  • Maintain accurate and detailed documentation of client interactions and transactions.
  • Collaborate with team members to achieve exceptional outcomes for clients.
  • Communicate effectively with outside providers to obtain information or resolve situations.
Requirements:
  • Proven experience in dealing directly with clients and responding to their inquiries and needs.
  • Excellent critical thinking and problem-solving skills.
  • Strong organizational skills and ability to document and maintain records.
  • Excellent customer service skills and ability to communicate effectively.
  • Computer literacy and working knowledge of office equipment and software.
Benefits:
  • Competitive wage and benefits package.
  • Opportunity for growth and development in a supportive and positive work environment.
  • 401K with company matching.
  • Medical, dental, and vision insurance.
  • Company paid life insurance.
  • 8 paid holidays and generous paid time off.
  • Onsite gym and health coaching.

OPOC.us is a national market leading organization in Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services. We empower our employees to set their sights high and blaze their own trails. Join us and see how hard work, loyalty, and commitment to the customer can take you and your career to new places.



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