Customer Service Representative

2 days ago


Houma, Louisiana, United States SRS Distribution Full time
Customer Service Representative Job Description

The Customer Service Representative will play a vital role in assisting our customers directly, coordinating closely with our outside sales force, drivers, and warehouse personnel to meet our customers' needs in a timely and efficient manner. This position requires excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Provide counter sales, phone assistance, and other help to our customers.
  • Assist customers with purchasing needs, either walk-ins or over the phone.
  • Develop new sales opportunities through calls to potential new customers.
  • Enter sales orders and cash transactions into company software.
  • Be reliable, safe, and a team player.
  • Embrace the mindset of the 'Make Money and Have Fun' culture.
Requirements:
  • Experience assisting customers with purchasing needs.
  • Intermediate computer skills to enter sales orders and cash transactions.
  • Reliable transportation to and from work.
  • Authorized to work for any employer in the US without sponsorship.
  • Able to pass criminal and driving background check and a pre-employment drug test.
  • Bilingual (English and Spanish) is preferred, but not required.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A fun and collaborative team culture.

SRS Distribution is an Equal Opportunity Employer and a Veteran Friendly Employer. We believe in hiring military veterans at any level for any position. If your experience matches our requirements, we want you to apply today.



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