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Customer Service Representative

2 months ago


Houma, Louisiana, United States Thewowpages Full time

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide customer service via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Ensure customer satisfaction by following up on customer interactions
  • Collaborate with internal teams to resolve customer issues
  • Maintain accurate records of customer interactions
  • Develop and implement customer service strategies to improve customer satisfaction

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment