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Customer Service Representative
2 months ago
Job Summary:
The Customer Service Representative will be responsible for providing exceptional customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Provide customer service via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Ensure customer satisfaction by following up on customer interactions
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
- Develop and implement customer service strategies to improve customer satisfaction
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment