Customer Service Representative

2 weeks ago


Houma, Louisiana, United States Bristow Group Full time
Job Summary:

As a Customer Service Representative at Bristow Group, you will play a vital role in ensuring the smooth operation of our ground support services. Your primary responsibility will be to assist with the handling and storage of baggage and cargo, working closely with Customer Service Representatives to ensure accurate loading and unloading of aircraft. Additionally, you will be responsible for escorting passengers, operating ground support equipment, and maintaining the cleanliness of our Operations buildings and parking lots.

Key Responsibilities:

  • Assist with baggage and cargo handling, ensuring accurate tagging and storage.
  • Work closely with Customer Service Representatives to ensure proper loading and unloading of aircraft.
  • Escort passengers to and from aircraft.
  • Operate ground support equipment, including golf carts and forklifts.
  • Assist with towing of aircraft.
  • Perform general housekeeping duties, including cleaning of Operations buildings and parking lots.
  • Set up the Operations building in the morning, including making coffee and ensuring the area is clean and tidy.

Requirements:

  • High School Diploma or Equivalent required.
  • Valid Driver's License and ability to drive company vehicles.
  • Organized and able to work effectively as a team or independently.
  • Strong customer and interpersonal skills.
  • Maintain professional appearance.
  • Excellent communication skills.
  • Positive attitude.
  • Ability to lift 50 pounds.
  • Ability to operate a forklift.
  • Ability to travel and work overtime as required.

Bristow Group is an Equal Opportunity Employer:

Bristow Group is committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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