Client Service Professional Lead

4 days ago


Chicago, Illinois, United States Planpilot LLC Full time
Job Role Summary

The Senior Client Services Associate plays a key role in supporting the day-to-day needs of PlanPILOT's clients. This involves working closely with the Client Services Manager to ensure client deliverables are executed efficiently and to the highest standard of quality.

Key Responsibilities:
  • Support the Client Services Manager in maintaining knowledge on important legislation affecting clients
  • Identify opportunities for internal process improvement
  • Ensure client databases are appropriately updated and maintained
  • Provide future project management and mentorship support for other Client Service members
Requirements:
  • Associate's or Bachelor's degree
  • 3+ years of experience in client services
  • Energy, enthusiasm, and flexibility
  • High level of professionalism
  • Strong attention to detail
  • Excellent communication skills
Salary Information:

$70,000 - $90,000 per year



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