Personal Lines Customer Service Representative

4 weeks ago


Hickory Creek, United States Staff My Agency Full time
Job Summary:

We are seeking a highly skilled Personal Lines Customer Service Representative to join our team at Allen Insurance Group. As a Personal Lines CSR, you will be responsible for maintaining relationships with and serving our current personal lines book of business. Your ultimate goal will be to retain 100% of our personal lines book of business each year. This role offers opportunities for growth into a Personal Lines Team Manager position if desired.

Key Responsibilities:
• Utilize our systems to shop expiring policies at renewal with all of our carriers
• Respond promptly to endorsement requests and service requests as they arise
• Handle daily downloads first thing each morning
• Address basic billing inquiries
• Run weekly and monthly reports

Requirements:
• Full-time position
• No experience necessary, but preferred
• Valid P&C license is a plus
• Proficient use of the computer and VOIP phone systems

Benefits:
• 18 PTO days
• Possibility of working from home

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