Sales Support Representative
2 days ago
Check-Mate Industries Inc is a reputable manufacturer looking for a talented Order Fulfillment Specialist to join our team in Thomasville, Georgia. As a key member of our team, you will play a vital role in ensuring smooth order processing, effective customer communication, and accurate record-keeping.
Job DescriptionThe ideal candidate will possess excellent communication skills, attention to detail, and the ability to work collaboratively with internal teams. A strong understanding of manufacturing processes and procedures is also desired. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.
Key Responsibilities- Manage customer inquiries and process orders efficiently
- Maintain accurate records, including inventory management and order tracking
- Communicate with customers and internal teams regarding order status and any issues that may arise
- Collaborate with sales and operations to resolve any service-related issues
- Prepare reports for management and customers, including inventory and open order reports
- High School Diploma or equivalent from an accredited institution
- Manufacturing experience and prior customer service experience desirable
- Basic to advanced computer skills, including Microsoft Office Suite and ERP experience
- Ability to work effectively with all areas of the business and perform basic quantitative skills
- Strong customer service advocacy and problem-solving skills
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