Sales Support Representative

2 days ago


Thomasville, Georgia, United States Check-Mate Industries Inc Full time
About Check-Mate Industries Inc

Check-Mate Industries Inc is a reputable manufacturer looking for a talented Order Fulfillment Specialist to join our team in Thomasville, Georgia. As a key member of our team, you will play a vital role in ensuring smooth order processing, effective customer communication, and accurate record-keeping.

Job Description

The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work collaboratively with internal teams. A strong understanding of manufacturing processes and procedures is also desired. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  1. Manage customer inquiries and process orders efficiently
  2. Maintain accurate records, including inventory management and order tracking
  3. Communicate with customers and internal teams regarding order status and any issues that may arise
  4. Collaborate with sales and operations to resolve any service-related issues
  5. Prepare reports for management and customers, including inventory and open order reports
Requirements
  • High School Diploma or equivalent from an accredited institution
  • Manufacturing experience and prior customer service experience desirable
  • Basic to advanced computer skills, including Microsoft Office Suite and ERP experience
  • Ability to work effectively with all areas of the business and perform basic quantitative skills
  • Strong customer service advocacy and problem-solving skills
Estimated Salary: $50,000 - $65,000 per year

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