General Manager Assistant

1 week ago


Flower Mound, Texas, United States KidStrong Full time
Job Overview

Position: Deputy General Manager at KidStrong
Location: Flower Mound
Reports To: General Manager
Travel: Local travel required
Compensation: Base salary plus performance bonuses

The Deputy General Manager at KidStrong plays a crucial role in assisting the General Manager to achieve business objectives while ensuring an exceptional experience for families and staff. This position encompasses managing center operations, driving sales efforts, mentoring team members, and upholding high standards of service and professionalism. The ideal candidate should possess a strong enthusiasm for working with children, excellent leadership capabilities, and a dedication to quality.

Key Responsibilities:Center Operations
  • Analyze key performance indicators and financial data for effective decision-making.
  • Establish and nurture relationships with families to deliver outstanding customer service.
  • Oversee center initiatives, including maintenance, training, and brand integrity.
  • Manage routine cleaning and maintenance schedules.
  • Plan and promote center events to enhance profitability.
Sales Management
  • Execute lead management strategies and finalize sales agreements.
  • Engage in local events to boost brand visibility.
Leadership Development
  • Encourage a coaching culture and regularly evaluate staff performance.
  • Collaborate with the General Manager on onboarding and staff development.
  • Facilitate ongoing professional growth through training initiatives.
Coaching Responsibilities
  • Implement curriculum focused on cognitive, physical, and character development.
  • Ensure accurate data recording and programming execution.
  • Work in a physically demanding environment to guarantee student safety.
Qualifications:
  • Experience with children aged 15 months to 11 years.
  • Certification in coaching through recognized training programs.
  • Prior management experience is preferred.
  • Proficiency in Google and Microsoft applications.
  • CPR certification is mandatory.

Interaction Sphere: This role requires leadership, mentorship, and effective communication with team members, families, and corporate headquarters.

Core Competencies:
  • High Standards
  • Natural Leadership
  • Passion for Development
  • Commanding Presence
  • Teaching Ability
  • Professionalism
  • Performance Orientation
  • Mentorship Skills
  • Organizational Skills
  • Effective Oral Communication
  • Written Communication Skills
  • Team Collaboration
  • Coachable Attitude
  • Adaptability


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