Front Office Coordinator

3 days ago


Port Townsend, Washington, United States H&R Block Full time

H&R Block is seeking a highly skilled Front Office Coordinator to join their team. As a key member of the staff, you will be responsible for providing exceptional customer service and ensuring a seamless client experience.

About the Role

This is a full-time position that requires a strong work ethic and ability to multitask. You will be working in a fast-paced environment where no two days are the same.

Key Responsibilities:
  • Client Communication: You will be the first point of contact for clients, answering phones, and greeting them in a personalized and inviting manner.
  • Scheduling: You will match clients with the best-suited tax professional for their needs and schedule appointments according to their preferences.
  • Client Support: You will handle clients as they exit, ensuring all current and future needs are met.
  • Office Administration: You will maintain office cleanliness and organization of resources with team members.
Requirements:

To be successful in this role, you will need excellent communication skills, a friendly demeanor, and the ability to work in a team environment. Previous experience in a customer-facing role is essential.

Estimated Salary:

$45,000 - $60,000 per year, depending on location and experience.



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