IT Contract Manager Specialist

5 days ago


Austin, Texas, United States IDR Healthcare Full time
Job Description:

We are seeking a highly experienced IT Contract Manager to join our team at IDR Healthcare. The ideal candidate will have a strong background in managing Service Level Agreements (SLAs) for IT Service Providers, with expertise in maintaining the existing Service Level Program, validating data, tracking SLA outputs, and ensuring compliance with contractual timelines.

The role involves overseeing strategic contracts, ensuring compliance with policies, managing performance against SLAs, and leading continuous improvement initiatives. Additionally, the successful candidate will have knowledge of contracting concepts, commercial laws, and EIR accessibility requirements, and will work closely with leadership to develop strategic directions for supplier performance.


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