Patient Financial Advisor

5 days ago


Springfield, Georgia, United States Effingham Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Financial Advisor to join our team at Effingham Health System. As a Patient Financial Advisor, you will play a critical role in providing financial planning assistance to non-emergent patients, performing patient registration, maintaining documentation, verifying insurance, and accepting payments.

Key Responsibilities
  • Provide financial planning assistance to non-emergent patients
  • Perform patient registration and maintain accurate documentation
  • Verify insurance and accept payments
  • Notify patients of estimated liability and collect payments
  • Work with patients to understand their insurance benefits and estimated liability
  • Communicate with medical staff, other departments, and outside agencies while maintaining confidentiality
  • Meet with patients to discuss financing options and provide education on insurance benefits
  • Assess insurance status, verify benefits, and calculate estimated liability
  • Collect payments from patients and maintain accurate records
  • Work with the Business Office, Centralized Scheduling, and Patient Access Supervisor to ensure accurate and timely processing of patient accounts
Requirements
  • High school diploma or equivalent required
  • Working knowledge of health insurance, deductibles, co-pays, and co-insurance required
  • Minimum of 12 months (1 year) experience in customer service, patient registration, and/or collections preferred
  • Ability to work in a fast-paced environment and maintain accuracy and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance


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