Patient Financial Advisor

5 days ago


Springfield, Georgia, United States Effingham Hospital Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Financial Advisor to join our team at Effingham Health System. As a Patient Financial Advisor, you will play a critical role in ensuring the financial well-being of our patients and their families. Your primary responsibility will be to provide financial planning assistance to non-emergent patients, perform patient registration, and maintain accurate documentation.

Key Responsibilities
  • Provide financial planning assistance to non-emergent patients, including explaining insurance benefits and estimated liability.
  • Perform patient registration, including obtaining and verifying patient data, and completing necessary forms.
  • Maintain accurate and up-to-date documentation, including patient records and financial information.
  • Work with patients to resolve financial issues and provide guidance on payment options.
  • Collaborate with other departments, including radiology and operating room services, to ensure seamless patient care.
  • Stay up-to-date on changing regulations and policies, including The Joint Commission, federal, state, and local guidelines.
Requirements
  • High school diploma or equivalent required.
  • Minimum 12 months of experience in customer service, patient registration, and/or collections preferred.
  • Working knowledge of health insurance, deductibles, co-pays, and co-insurance required.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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