Administrative Coordinator

6 days ago


Columbia, Maryland, United States Sheppard Pratt Full time
Job Overview

We are seeking an Administrative Specialist to join our Assertive Community Treatment team in Columbia, MD. This role is responsible for facilitating the smooth operations of the team and serving as a liaison between staff, clients, families, other service providers, and members of the community.

Key Responsibilities:
  • Facilitate the day-to-day operations of the ACT team.
  • Serve as a liaison between staff, clients, families, other service providers, and members of the community.
  • Triage urgent needs or situations that require immediate attention.
  • Sort, prioritize, and distribute mail.
  • Participate in team meetings and assure documentation of the meetings.
  • Coordinate team schedules.
  • Maintain team rosters, monitor staff-to-client ratios, and track weekly and monthly client service utilization.
  • Track service authorizations.
  • Collect, manage, and report data required by regulations, accreditation, and evidence-based practice fidelity.
  • Manage client medical records.
  • Monitor and audit documentation and timelines, including enrollment, treatment plans, services, transition, and discharge plans.
  • Monitor client entitlement statuses and coordinate with billing and other support staff as needed.
  • Assist with the maintenance of program space, equipment, and supplies.
Requirements:
  • High School Diploma or equivalent plus two years of relevant work experience.
  • Knowledge of behavioral health, public mental health services, Medicaid, and Medicare insurance is preferred.
  • Proficient in Microsoft Office suite of products, ability to navigate unknown applications, proficient with keyboarding skills to input required documentation into electronic health records.
  • Requires a valid driver's license and safe driving record.
  • Must be covered under an active auto insurance policy and provide a valid copy prior to hire.
  • Must have reliable transportation and may be required to drive to meetings, local businesses, or support the team in the community.

The estimated salary range for this position is $45,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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