Station Operations Manager

2 days ago

California Dr Burlingame CA USA, United States Chevron Full time
Job Summary

We are seeking a highly motivated and experienced Station Operations Manager to join our team at Chevron Stations Inc. (CSI). As a key member of our retail operations team, you will be responsible for assisting the Station Manager in the day-to-day operations of our retail facilities, ensuring exceptional customer service, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Assist the Station Manager in overseeing the daily operations of the retail facility, including customer service, inventory management, and cash handling.
  • Maintain a high level of customer satisfaction by ensuring prompt and courteous service, resolving customer complaints, and addressing customer concerns.
  • Conduct regular inventory audits to ensure accurate stock levels and prevent losses.
  • Develop and implement strategies to improve sales, customer satisfaction, and operational efficiency.
  • Collaborate with the Station Manager to develop and implement safety protocols, ensuring a safe working environment for employees and customers.
  • Provide training and coaching to employees on customer service, sales, and operational procedures.
  • Monitor and maintain the cleanliness and organization of the retail facility, including the fueling area, convenience store, and restrooms.
  • Perform other duties as assigned by the Station Manager or Business Consultant.
Requirements
  • Previous experience in a retail, food service, or fuel environment, including cash handling and customer service experience.
  • Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs and applications.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
  • Ability to multi-task in a fast-paced environment and handle challenging situations professionally.
  • Ability to work both independently and in team settings, with strong interpersonal and verbal and written communication skills.
  • High School graduate or equivalent and a minimum of 21 years of age.
Benefits
  • Full-time and part-time shifts available.
  • Direct Deposit with competitive weekly pay.
  • Health and Wellness packages available for purchase.
  • Education reimbursement program.
  • Shift Differential Pay for select shifts and job titles.
  • Management Bonus Program.
  • Loyalty Service time Program.
  • Commuter benefit Program.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .

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