Lead Pastry Chef

2 weeks ago

Fort Worth, Texas, United States Heritage Grocers Group Full time
Job Overview

At Heritage Grocers Group, our work culture is shaped by core values such as integrity, respect, and teamwork. We believe in fostering an environment where driven individuals come together to support one another.

Bring your enthusiasm and distinct viewpoint, and you will have the chance to advance with us both professionally and personally. You will join a team that is genuinely invested in your success, collaborating with skilled colleagues while positively impacting our communities.

POSITION SUMMARY:

The Lead Pastry Chef will embody a friendly demeanor and be a collaborative team member. This role involves ensuring that the pastry and bakery sections are well-organized and operate smoothly. Additionally, the Lead Pastry Chef will serve as the primary point of contact for customers, exemplifying the company's values while driving results.

KEY RESPONSIBILITIES:

The primary responsibilities of this position include, but are not limited to:
  • Assisting the Bakery Manager in training team members;
  • Supervising team members and implementing strategies to enhance productivity;
  • Maintaining appropriate inventory levels;
  • Collaborating with the Bakery Manager to create a weekly schedule based on anticipated sales and workload;
  • Completing assigned opening and closing tasks;
  • Monitoring the quality of products and services, ensuring well-stocked display cases;
  • Ordering supplies based on accurate forecasting of departmental needs;
  • Clearly communicating and enforcing standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, and food safety to all team members;
  • Providing excellent customer service by greeting and assisting customers, addressing inquiries and complaints;
  • Offering flexibility by assisting in various areas to support store operations.
Customer Service Excellence:
  • Demonstrating exceptional customer service skills and engaging with customers consistently;
  • Enhancing the speed and efficiency of service delivery.
QUALIFICATIONS:
  • High School Diploma or equivalent;
  • Valid Food Handlers Card;
  • Experience in customer service and retail is preferred;
  • Bilingual in English and Spanish is a plus.
PHYSICAL REQUIREMENTS:

The physical demands and work conditions outlined below represent those necessary to successfully perform the essential functions of this role. Some requirements may be adjusted to accommodate individuals with disabilities:
  • WALKING: Continuously throughout the shift while navigating the store and handling products.
  • STANDING: Continuously throughout the shift.
  • LIFTING: Ability to lift up to 25 lbs. regularly and occasionally lift up to 50 lbs.
IMPORTANT DISCLAIMER:

The job duties, responsibilities, skills, functions, experience, educational requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or work environment change.

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