Dispatch Operations Manager

17 hours ago


Houston, Texas, United States MV Transportation Full time
Job Title: Dispatch Supervisor

We are seeking a highly skilled and experienced Dispatch Supervisor to join our team at MV Transportation. As a key member of our operations team, you will be responsible for overseeing the daily activities of our dispatch department, ensuring effective communication with drivers and customers, and driving productivity and efficiency.

Key Responsibilities:
  • Manage and coordinate the work of dispatch personnel to ensure timely and efficient service delivery.
  • Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
  • Develop and implement process improvements to enhance customer satisfaction and dispatch efficiency.
  • Provide coaching and guidance to dispatch personnel to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Collaborate with management to identify and address operational issues and implement solutions.
Requirements:
  • Bachelor's degree in Business Administration or a related field.
  • At least 3-5 years of experience in a supervisory role, preferably in a transportation or logistics environment.
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Ability to analyze data and make informed decisions to drive business results.
  • Proficiency in Trapeze software and other relevant tools.

MV Transportation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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