Customer Service Representative

4 weeks ago


Houma, Louisiana, United States Bristow Group Full time
Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Bristow Group. As a key member of our operations team, you will be responsible for ensuring the smooth handling of baggage and cargo, as well as providing exceptional customer service to our passengers.

Key Responsibilities:
  • Assist with the tagging and storage of baggage and cargo in the baggage holding area.
  • Work closely with Customer Service Representatives to ensure the proper baggage and cargo is loaded on the correct aircraft.
  • Escort passengers to and from aircraft.
  • Operate ground support equipment, such as golf carts and forklifts.
  • Assist with towing aircraft and perform other duties as assigned.

Requirements:
  • High School Diploma or Equivalent required.
  • Valid Driver's License and ability to drive company vehicles.
  • Organized and able to work effectively in a team or independently.
  • Strong customer service and communication skills.
  • Ability to lift 50 pounds and operate a forklift.
  • Willingness to travel and work overtime as required.

Bristow Group is an Equal Opportunity Employer.

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