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Nighttime Guest Services Associate

2 months ago

Greensboro, Georgia, United States Marriott International, Inc Full time
Position Overview

As a vital member of our team, you will be responsible for providing exceptional service to our guests during the overnight shift. Your role will include welcoming and guiding guests to their accommodations, ensuring a seamless and pleasant experience from the moment they arrive.

Key Responsibilities
  • Greet and escort guests to their rooms, providing a warm and friendly welcome.
  • Assist guests with their luggage, ensuring safe transport to and from designated areas.
  • Inform guests about hotel amenities, services, and local attractions to enhance their stay.
  • Communicate effectively with guests, addressing their needs and inquiries with professionalism.
  • Maintain a clean and professional appearance, adhering to company standards.
  • Assist with transportation arrangements, including taxis and shuttles, as required.
  • Report any incidents or unsafe conditions to management promptly.

Qualifications
  • High school diploma or equivalent preferred.
  • No prior experience necessary; we value a positive attitude and willingness to learn.
  • Ability to lift and carry items weighing up to 50 pounds independently.
  • Strong communication skills and the ability to work collaboratively with others.

Company Commitment

At Marriott International, we are dedicated to fostering a diverse and inclusive workforce. We believe in the power of our culture to drive success and create exceptional experiences for our guests. As part of our team, you will embody our Gold Standards, ensuring that every guest feels valued and appreciated. Join us in delivering excellence in hospitality and creating lasting memories for our guests.