Luxury Guest Experience Specialist
23 hours ago
Job Summary
As a Luxury Guest Experience Specialist at The Ritz-Carlton, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.
Key Responsibilities
- Deliver personalized service to guests, ensuring their stay is exceptional
- Process operational needs, address guest requests, and complete reports
- Share the highlights of the local area with guests
- Ensure a safe work environment and maintain confidentiality
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
About The Ritz-Carlton
The Ritz-Carlton is a global brand leader in luxury hospitality, known for its exceptional service and commitment to excellence. As a member of our team, you will have the opportunity to learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Join our team and become part of a global community that values excellence, integrity, and respect for one another.
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