Customer Service Representative

1 week ago


Englewood, Colorado, United States Kelly Burns - State Farm Agent Full time
Job OverviewCompany Profile: Kelly Burns - State Farm Agent is a progressive and innovative leader in the insurance sector, seeking enthusiastic and customer-centric professionals to fill the role of Receptionist - State Farm Agent Team Member. If you are a tech-savvy individual who enjoys engaging with people and aims to make a meaningful difference, this position offers a fantastic opportunity to kickstart your career in a dynamic and contemporary workplace.

Position Responsibilities:
As a Receptionist - State Farm Agent Team Member, you will play a crucial role in providing outstanding customer service. Your duties will encompass:
  • Interacting with clients through multiple communication channels, including phone, email, and chat.
  • Delivering friendly and efficient support for policy inquiries, updates, and claims processing.
  • Leveraging digital tools and platforms to engage with a younger audience.
  • Working collaboratively with a vibrant team to ensure prompt and effective resolution of issues.
  • Identifying opportunities to improve customer satisfaction proactively.
Benefits Offered:
  • Simple IRA plan
  • Hourly compensation plus commission and bonuses
  • Health insurance options
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours
  • Opportunities for career growth and advancement within the agency
  • Reimbursement for licensing fees
Qualifications:
  • Interest in marketing products and services tailored to customer needs
  • Strong communication skills, both written and verbal
  • People-oriented mindset
  • Attention to detail
  • Proactive approach to problem-solving
  • Ability to learn and navigate computer systems
  • Capability to work effectively in a team setting
Application Process:
For those interested in pursuing a rewarding career in the insurance field, please explore our website for more information. Kelly Burns State Farm Agency is an equal opportunity employer, welcoming applications from individuals of diverse backgrounds.


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