Customer Relations Specialist
1 week ago
ServisFirst Bank is in search of a dedicated Client Services Representative. The successful candidate will play a vital role in fostering and nurturing client relationships, addressing service-related inquiries, and advocating for the Bank's offerings.
Key Responsibilities:
- Engage with clients to assess their requirements and guide them in selecting appropriate accounts
- Identify and promote opportunities for cross-selling through effective sales strategies
- Facilitate the processing of new account applications and manage all associated documentation
- Deliver outstanding customer service while resolving any discrepancies or concerns
- Support various administrative tasks within the branch as required
Essential Qualifications:
- High school diploma or equivalent qualification
- A minimum of 6 months experience in customer service or as a Teller
- Fundamental knowledge of accounting principles
- Familiarity with federal and state consumer compliance regulations
- Strong organizational and communication abilities
- Proficiency in Microsoft Outlook, Word, and Excel
- Exceptional customer service aptitude
Physical Demands:
- Capability to stand and sit for prolonged periods
- Proficient typing skills using a keyboard
- Occasional lifting of items weighing up to 20 lbs
- Work within a standard office environment
Become an integral part of ServisFirst Bank, contributing to a vibrant and client-centric organization.
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