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Customer Service Specialist
2 months ago
Role Summary: As a Customer Service Specialist at Dave's Auto Repair, you will play a crucial role in ensuring customer satisfaction and operational efficiency.
Key Responsibilities:
- Welcome and assist customers with their inquiries.
- Process transactions and manage cash handling effectively.
- Coordinate the ordering of automotive parts as needed.
- Prepare and present service estimates to clients.
- Schedule appointments and manage the service calendar.
- Perform general administrative duties to support the office.
Skills and Qualifications: Strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment are essential for success in this role.
