Customer Service Representative

4 weeks ago


Manchester, New Hampshire, United States Morph Management Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Consultant. As a key member of our sales team, you will be responsible for building strong relationships with customers, identifying their needs, and providing tailored solutions to meet their energy efficiency goals.

Key Responsibilities
  • Collaborate with senior management and team leads to develop and implement customer satisfaction strategies
  • Champion interactive sales presentations to qualified leads, showcasing the benefits of our industry-leading energy efficiency products
  • Work closely with customers to understand their needs and provide personalized solutions, ensuring high levels of customer satisfaction
  • Participate in a dynamic and supportive team environment, committed to continuous learning and growth
  • Engage in regular feedback and coaching to improve sales performance and customer experience
Requirements
  • Bachelor's degree preferred
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Proven track record of achievement in sales, leadership, or customer-facing roles
  • Strong presentation skills, with the ability to think strategically and problem-solve
  • Personal integrity and a commitment to delivering exceptional customer service
What We Offer
  • A dynamic and supportive work environment, committed to continuous learning and growth
  • Opportunities for advancement and professional development, with a focus on promoting from within
  • A comprehensive benefits package, including competitive salary, health insurance, and retirement plan
  • A fun and collaborative team culture, with regular team outings and social events


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