Customer Service Representative

6 days ago


Manchester, New Hampshire, United States Aristocrat Interactive Full time
Job Summary

Aristocrat Interactive is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our players, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
  • Meet or exceed performance metrics and targets.
Requirements
  • 0-2 years of customer service experience in a call center or retail environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet performance metrics.
  • Basic computer skills and knowledge of Microsoft Office.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Aristocrat Interactive is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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